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Service Description

A voluntary and confidential service available to Canadian Armed Forces members and their families who have personal concerns that affect their well-being and/or work performance. Bereavement services are available to a parent, spouse, financé(e), children.step children and any other person of significance to the Canadian Armed Forces member who has died while serving.

Call 1-800-268-7708 for a confidential talk or 1-800-567-5803 for teletypewriter service for the hearing impaired.

For emergencies, call 911.

The service addresses many types of concerns, including:

  • bereavement
  • marital and family
  • interpersonal relations
  • personal and emotional
  • stress and burn-out
  • work-related, including harassment and sexual assault
  • alcohol, drugs and prescription drugs.

Note: this is a short-term problem-solving service and often only a few sessions are required to resolve the problem. If long-term help or a more specialized service is needed, a referral to an appropriate professional resource can be made.


Regular Force – Regular Force members and their immediate family members, spouse, partner and dependant children of the member, have direct access to the CFMAP telephone counselling service 24 hours a day, seven days a week.
Reserve Force – Certain members of the Reserve component, Cadet Instructor Cadre (CIC), Cadets, Canadian Rangers and certain family members of the preceding groups may also have access. In order for Reserve Force members and their family members to receive full assistance under this program, the situation or issue for which assistance is sought must be directly linked to service in the Canadian Armed Forces (CAF). Notwithstanding this condition, the individuals from any of these groups may contact CFMAP and receive an initial assessment followed by an appropriate referral.
Parents and Siblings – Parents and siblings of CAF Regular and Reserve Force members who are injured or who die while in service have direct access to the CFMAP telephone counselling service 24 hours a day, seven days a week.

Application Process

A voluntary program - any individual wishing to talk to a professional counsellor or to make an appointment can call the toll-free line 24 hours a day, 365 days a year.



Online Resource

Location Info

211 Saskatchewan strives to make sure information is correct. However, there are often changes to community services, which means inaccuracies may be possible. The information presented by 211 Saskatchewan may be subject to change.

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