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Employment Insurance – Regular Benefits

Provided by: Government of Canada - Service Canada

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Service Description

Provides regular benefits to individuals who lose their jobs through no fault of their own and are available for and able to work, but cannot find a job.


The person must have paid premiums into the EI Account. Lost employment through no fault of thier own. Have been without work and without pay for at least seven consecutive days in the last 52 weeks. Have worked for the required number of insurable hours in the last 52 weeks or since the start of the persons last EI claim, whichever is shorter. Are ready, willing, and capable of working each day. Are actively looking for work.

Application Process

Submit an application for EI online or in person at the nearest Service Canada Centre.

Documents Required

Visit website for details.



CPP/OAS: 1-800-277-9914

Record of Employment: 1-800-367-5693

* Toll Free TTY 1-855-881-9874

Employment Insurance Program: 1-800-206-7218

* Toll Free TTY 1-800-529-3742

Telephone Reporting Service Employment Insurance: 1-800-531-7555

Income Security Program TTY - Toll Free: 1-800-255-4786

TTY: 1-800-529-3742

Toll free

Toll-Free: 1-800-622-6232


Business Line: 1-800-206-7218

EI Telephone Information Service

Service Website

Coverage Area


Languages Offered

English, French

No Physical Address

Location Info

Canada Dental Benefit: 1-800-715-8836

Canada Dental Benefit TTY: 1-800-665-0354

Canada Dental Benefit Operator-assisted Relay: 1-800-715-8836

TTY: 1-800-926-9105

Toll Free

Toll-Free: 1-800-622-6232



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