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Outreach Services Walk-Up Window

Provided by: Saskatoon Public Library

View information about this organization

Service Description

Provides services to people who need support from an Outreach Worker but who cannot currently access services in a traditional face-to-face way, including situations where:

  • People who do not want to leave their items unattended (fear of having bike stolen, pet that can’t come in, etc.)
  • People who, for safety reasons, have been banned from the library
  • Facilities have been required to close but an Outreach Worker is still on duty
  • Any other reason that people may be uncomfortable entering the library to access Outreach Services.

Services available through this window are provided by Outreach Workers and are exclusively on the urgent social needs of underserved people, including:

  • ​Providing housing and emergency shelter resources
  • Assistance with acquiring ID, important documentation, or applications
  • Urgent job search or unemployment help
  • Crisis support
  • System navigation
  • Other referrals to community support organizations.


Anyone in need of support services who cannot currently access services in a traditional face-to-face way.

Application Process

- The window is located on 4th Avenue, just south of 23rd Street.
- From City Hall, walk down 4th Avenue toward the Sturdy Stone parking lot and look for the window on your right just past the bike rack.
- It can be identified by the asphalt paved niche and discrete signage on the library window.
- A steel railing separating the sidewalk from the service window provides a barrier between patrons and the public, yet offers visibility for improved safety.
- Confidentiality and privacy is supported by a volume adjustable microphone between the Outreach Worker and the patron.
- To access service, patrons can ring the doorbell or phone an Outreach Worker at the numbers posted on the sign. 

Outreach Worker: 306-657-8556

Outreach Worker: 306-657-8768

Hours of Operation

Frances Morrison Central Library
Monday 10:00 am - 1:00 pm, 2:00 - 5:00 pm
Tuesday 12:00 - 5:00 pm
Wednesday 10:00 am - 1:00 pm, 2:00 - 5:00 pm
Thursday 10:00 am - 5:00 pm
Friday 10:00 am - 1:00 pm, 2:00 - 5:00 pm

Service Website



Coverage Area


Languages Offered


Frances Morrison Central Library


311 - 23rd Street East
Saskatoon SK  S7K 0J6

Get Directions

Bus Routes: any bus going to the downtown core will drop off at the bus mall, which is a block away from the library.

Location Info

Hours of Operation

Monday 10:00 am - 9:00 pm
Tuesday 10:00 am - 9:00 pm
Wednesday 10:00 am - 9:00 pm
Thursday 10:00 am - 9:00 pm
Friday 10:00 am - 6:00 pm
Saturday 10:00 am - 6:00 pm
Sunday 1:00 - 5:30 pm


Wheelchair access - designated parking spaces; Wheelchair access - lowered elevator buttons; Wheelchair access - front or side or back doors; Wheelchair access - ramps; Wheelchair access - washrooms (at least one)

Renew Items by Phone: 855-980-7457

Children's Services: 306-975-7572

Outreach and Access Services: 306-975-7565

Fax: 306-975-7542

Business Line: 306-975-7558




211 Saskatchewan strives to make sure information is correct. However, there are often changes to community services, which means inaccuracies may be possible. The information presented by 211 Saskatchewan may be subject to change.

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