Office for Client Satisfaction
Provided by: Government of Canada - Service Canada
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Service Description
Neutral organization that receives, reviews and responds to suggestions, compliments and complaints about Service Canada’s delivery of services. The OCS is an essential part of Service Canada’s commitment to providing fair, open and transparent client service. Visit the website to submit feedback or submit a complaint.
If your feedback is related to Employment Insurance, the Canada Pension Plan or Old Age Security, follow the specific link.
Eligibility
In the case of a complaint, and whenever possible, you should first try to resolve the issue(s) with the responsible Service Canada representative or manager, before contacting the OCS. The OCS is strictly focused on programs and services delivered by Service Canada.
Application Process
Fees
Fax: 1-866-506-6802
Toll Free
TTY: 1-866-506-6803
Toll Free
Toll-Free: 1-866-506-6806
Hours of Operation
Monday - Friday 8:00 am - 4:00 pm EST
Service Website
www.canada.ca/en/employment-social-development/corporate/service-canada/client-satisfaction.html
Coverage Area
Saskatchewan
Languages Offered
English
Service Canada Outreach Centre – Nipawin
Address
Business Centre
233 Centre Street
Nipawin SK S0E 1E0
Get Directions
Free parking. Payment type accepted: Cheque only Public phone and fax are available.
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Location Info
Hours of Operation
The second and fourth Wednesday of the month from 10:00 am - 12:00 pm, 12:30 pm - 3:00 pm. Check the website to confirm.
Accessibility
Wheelchair access - designated parking spaces; Wheelchair access - front or side or back doors.
CPP/OAS: 1-800-277-9914
Record of Employment: 1-800-367-5693
* Toll Free TTY 1-855-881-9874
Employment Insurance Program: 1-800-206-7218
* Toll Free TTY 1-800-529-3742
Telephone Reporting Service Employment Insurance: 1-800-531-7555
Income Security Program TTY - Toll Free: 1-800-255-4786
TTY: 1-800-926-9105
Toll Free
Toll-Free: 1-800-622-6232
1-800-O-CANADA
Website
www.servicecanada.gc.ca/tbsc-fsco/sc-dsp.jsp?lang=eng&rc=sk-sbe
211 Saskatchewan strives to make sure information is correct. However, there are often changes to community services, which means inaccuracies may be possible. The information presented by 211 Saskatchewan may be subject to change.