Office for Client Satisfaction
Provided by: Government of Canada - Service Canada
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Service Description
Neutral organization that receives, reviews and responds to suggestions, compliments and complaints about Service Canada’s delivery of services. The OCS is an essential part of Service Canada’s commitment to providing fair, open and transparent client service. Visit the website to submit feedback or submit a complaint.
If your feedback is related to Employment Insurance, the Canada Pension Plan or Old Age Security, follow the specific link.
Eligibility
In the case of a complaint, and whenever possible, you should first try to resolve the issue(s) with the responsible Service Canada representative or manager, before contacting the OCS. The OCS is strictly focused on programs and services delivered by Service Canada.
Application Process
Fees
Fax: 1-866-506-6802
Toll Free
TTY: 1-866-506-6803
Toll Free
Toll-Free: 1-866-506-6806
Hours of Operation
Monday - Friday 8:00 am - 4:00 pm EST
Service Website
www.canada.ca/en/employment-social-development/corporate/service-canada/client-satisfaction.html
Coverage Area
Saskatchewan
Languages Offered
English
Service Canada Centre – La Ronge
Address
503 La Ronge Avenue
La Ronge SK S0J 1L0
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Free parking. Payment methods accepted: Mastercard, VISA, American Express, cheque, debit card. Public phone is available.
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Location Info
Hours of Operation
Monday - Friday
8:30 am - 12:00 pm, 1:00 - 4:00 pm
Accessibility
Wheelchair accessible.
CPP/OAS: 1-800-277-9914
Record of Employment: 1-800-367-5693
* Toll Free TTY 1-855-881-9874
Employment Insurance Program: 1-800-206-7218
* Toll Free TTY 1-800-529-3742
Telephone Reporting Service Employment Insurance: 1-800-531-7555
Income Security Program TTY - Toll Free: 1-800-255-4786
TTY: 1-800-926-9105
Toll Free
Toll-Free: 1-800-622-6232
1-800-O-CANADA
Website
www.servicecanada.gc.ca/tbsc-fsco/sc-dsp.jsp?rc=4355&lang=eng
211 Saskatchewan strives to make sure information is correct. However, there are often changes to community services, which means inaccuracies may be possible. The information presented by 211 Saskatchewan may be subject to change.