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Complaints: Dental Care

Provided by: College of Dental Surgeons of Saskatchewan

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Service Description

For those with concerns about their dental treatment they may file a complaint

  • upon receiving the signed, fully completed complaint forms from a complainant, the complaint is reviewed by the CDSS Registrar to determine in the complaint has merit to be investigated by the College
  • once the Registrar determines the case can be investigated, the College office will request the dentist named in the complaint to respond specifically to the written complaint
  • the complaint is then reviewed and investigated by members of the Professional Conduct Committee. Depending on the relevant information provided, the PCC may investigate the matter by taking any steps it considered necessary (DDA sec. 30(1))
  • there is no set timeline for when a PCC investigation will be resolved. The average complaint is processed in approximately 6 to 12 months

Eligibility

No restrictions

Application Process

Call or email to initiate complaint process.

Documents Required

Forms can be found here

 

Fees

None

Office: 306-244-5072

Hours of Operation

Mon-Fri 8:30 am-4 pm

Service Website

https://saskdentists.com/public-protection/complaint-process/

Email

cdss@saskdentists.com

Coverage Area

Saskatchewan

Languages Offered

English

Saskatoon

Address

201 1st Ave S
1202 The Tower at Midtown
Saskatoon SK  S7K 1J5

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Mailing Address

201 1st Ave S
1202 The Tower at Midtown
Saskatoon SK  S7K 1J5

Location Info

Hours of Operation

Mon-Fri 8:30 am-4 pm

Accessibility

Fully accessible - wheelchair access

Office: 306-244-5072

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