Ombudsman for Banking Services and Investments
Provided by: Ombudsman for Banking Services and Investments
Service Description
As a free alternative to the legal system, the Ombudsman works informally and confidentially to find fair outcomes to disputes about banking and investment products and services.
OBSI looks into complaints about most banking and investment matters including: mutual funds; bonds and GICs; stocks, exchange traded funds, income trusts and other securities; investment advice; unauthorized trading; fraud; debit and credit cards; mortgages; loans and credit; fees and rates; transaction errors; misrepresentation; and accounts sent to collections.
Where a complaint has merit, OBSI may recommend compensation up to a maximum of $350,000.
Eligibility
Anyone whose financial institution is a participating firm of OBSI.
Application Process
See website for details.
Fees
No cost.
Fax: 1-888-422-2865
TTY: 1-844-358-3442
Toll-Free: 1-888-451-4519
Hours of Operation
Monday - Friday
8:30 am - 5:30 pm EST
Service Website
X
Email
Coverage Area
Canada
Languages Offered
French, English
Ombudsman for Banking Services and Investments
Get Directions
Mailing Address
PO Box 8
Suite 2400
Toronto ON M5H 3R3
Location Info
Hours of Operation
Monday - Sunday
8:30 am - 5:30 pm EST
Accessibility
Not applicable - no public physical address for program/service.
211 Saskatchewan strives to make sure information is correct. However, there are often changes to community services, which means inaccuracies may be possible. The information presented by 211 Saskatchewan may be subject to change.