Quality Care and Patient Safety: Patient or Client Concerns and Feedback
Provided by: Saskatchewan Health Authority
View information about this organization
View organization services
- Acquired Brain Injury Services
- Children Exposed to Violence Program
- Harm Reduction Programs
- Home Care
- Indigenous Health: Birth Support Worker
- Indigenous Health: Healing Centres (6 locations)
- Mental Health and Addictions Intake
- Online Information: Conditions, Illnesses, Services, and Wellness
- Online Information: Family Presence and Visitation at SHA Facilities
- Public Health Alerts and Advisories
- Quality Care and Patient Safety: Patient or Client Concerns and Feedback
- Rapid Access Addiction Medicine Clinics (3 locations)
- Saskatchewan Health Authority Facilities and Locations
- Saskatchewan Health Authority Service Disruptions
- Saskatoon Health Bus
- SHA Patient Booking System
- Special Care Homes
Service Description
If you have concerns or questions about your or your loved one’s care or service:
- Speak first with staff, physicians, or other health care professionals involved in your care or service
- Speak with the supervisor or manager if you still have unanswered questions or are not comfortable speaking with those directly involved in your care or service
- If you need further assistance, contact the Client Concerns Office:
- 8:00 am – 4:00 pm (if there is no immediate answer there will be a response within two working days)
- Integrated Rural Health: 1-855-778-7708 / RuralClientConcerns@saskhealthauthority.ca
- Integrated Northern Health: 1-833-484-2577 / NorthClientConcerns@saskhealthauthority.ca
- Saskatoon: 1-866-655-5066 / 306-655-0250 / SaskatoonClientConcerns@saskhealthauthority.ca
- Regina: 1-866-411-7272 / 306-766-3232 / ReginaClientConcerns@saskhealthauthority.ca
Eligibility
The Client Concern Specialist must speak with the patient directly to get consent for involvement. If you want to contact the Client Concern Specialist about the care of a loved one, ensure your loved one is aware; the Client Concern Specialist will need to get consent from them for involvement (unless their competency to consent is a factor -- contact for details).
Fees
None
Service Website
www.saskhealthauthority.ca/contact/patient-or-client-concerns-and-feedback
Facebook
www.facebook.com/SaskHealthAuthority
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Coverage Area
Saskatchewan
No Physical Location – Online Resource
View services at this location
- Acquired Brain Injury Services
- Home Care
- Mental Health and Addictions Intake
- Online Information: Conditions, Illnesses, Services, and Wellness
- Online Information: Family Presence and Visitation at SHA Facilities
- Public Health Alerts and Advisories
- Quality Care and Patient Safety: Patient or Client Concerns and Feedback
- Saskatchewan Health Authority Facilities and Locations
- Saskatchewan Health Authority Service Disruptions
- SHA Patient Booking System
- Special Care Homes
Location Info
Website
211 Saskatchewan strives to make sure information is correct. However, there are often changes to community services, which means inaccuracies may be possible. The information presented by 211 Saskatchewan may be subject to change.