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Complaints: Access to Information

Provided by: Government of Canada - Office of the Information Commissioner of Canada

Service Description

Investigates complaints about federal institutions’ handling of access requests according to the Access to Information Act such as:

  • denial of access to information
  • fees charged for access
  • time taken by institutions to respond to requests
  • refusal to give access in the official language requested.

Visit website for more information.

Application Process

If you wish to file a formal complaint under the Access to Information Act, submit a complaint form or print to mail, fax or email.



Fax: 819-994-1768

Toll-Free: 1-800-267-0441

Hours of Operation

Monday - Friday
9:00 am - 4:00 pm EST

Service Website




Coverage Area


Languages Offered

English, French

Mailing Address

Mailing Address

30 Victoria Street
Gatineau QC  K1A 1H3

Location Info

Hours of Operation

Monday - Friday
9:00 am - 4:00 pm EST

211 Saskatchewan strives to make sure information is correct. However, there are often changes to community services, which means inaccuracies may be possible. The information presented by 211 Saskatchewan may be subject to change.

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